DEDICATION TO YOUR OPERATION
Here at TISSL we understand the importance of your business running as effectively and efficiently as possible at all times, that’s why we are on hand to answer your questions and support any business challenges you may have 24 hours a day, 7 days a week, 365 days a year.
Based in our UK Head Office, the TISSL support team are available via telephone and email, and should you need a visit from one of our field engineers, we can get them to your site at a time that is convenient for you.
“TISSL support is excellent at all times” – COYA restaurant.
SO MUCH MORE THAN SUPPORT…
Have a special request or requirement? Here at TISSL we appreciate that business needs often change and that’s why the TISSL support and technical team are on hand to assist you with your enquiry. If it is possible, we will make it happen!
HOW WE SUPPORT YOU AND YOUR BUSINESS
The TISSL support team are UK based providing world wide support 24 hours a day, 7 days a week, 365 days a year. This ensures our clients receive the assistance they need for maximum efficiency at all times.
You can access our dedicated support team by phone or e-mail and receive a guaranteed response time of 30 minutes. Our solutions experts are always on hand and are happy to provide support on both hardware or software matters.
If required we can send a TISSL field engineer on site or access your system remotely. All TISSL systems are pre-configured with remote access software which enables the TISSL support team to access your system.
FULL SYSTEM AND MAINTENANCE SUPPORT
TISSL support is vital for our client’s success which makes it a key focus for TISSL. We will monitor your system and recommend changes when appropriate. System health checks are offered annually to ensure that your hardware is kept in excellent condition.