Hotels

Hotels need to be flexible to manage their operations in many touch points, from bars to restaurants, room service to retail. The many features TISSL is able to provide are the perfect compliment to hotel-PMS, enabling you to get valuable information from relevant revenue centres and a simple bill system for your customers.

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OUR Hotels CLIENTS

Working alongside many well-known, respectable Fine Dining establishments, we pride ourselves in the knowledge and experience that we hold within this sector. Our solution is primarily designed to cater for you, your chef, your staff and most importantly your customers’ needs.

St Ermins Hotel
The Mandrake Hotel
Champany Inn
Henrietta Hotel
The Zetter Hotel

FEATURES

Property Management System (PMS) Integration

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Property Management System (PMS) Integration

Connect your PMS to your TISSL POS and offer the ability for a hotel guest dining at your restaurant to charge their meal to their room for when they check out. TISSL also offers the functionality of being able to surface the personalised invoice at the reception desk for checking to avoid any disputes

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Auto Reports

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Auto Reports

TISSL’s direct auto reports feature boosts efficiency through automatically generating reports and having them delivered to a specified email inbox on a regular basis

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Digital Signage

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Digital Signage

The brilliance of our digital signage is the total integration between the display screen and the POS system. Updating your screens couldn’t be easier and you have the ability to customise what is shown through an HTML editor. The link between the POS and the digital screens gives you the ability to instantly display promotions such as happy hour, menu specials or promotions. Content can be shown as text, images, animation, video, audio or can even be interactive.

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Cloud Back Ups

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Cloud Back Ups

In the digital sphere your information is more important than ever, TISSL dedicated cloud based back up system enables real time backups securing your information against any hazards giving you full peace of mind your data is safe.

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Remote Access

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Remote Access

Save yourself a visit to site and access your POS system at your convenience, anywhere at any time. Having a POS system with remote access can assist management in the decision-making process while helping to increase profitability and minimize risks.

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Web Reports

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Web Reports

Advancements in technology has enabled you to access your reports from anywhere in the world by scheduling in a regular uplift of requested reports to a web portal in order for you to view or download while off site.

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Portable Ordering

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Portable Ordering

The TISSL POS Solution integrates with top mobile ordering apps giving your customers the control they expect! Orders and payments made via a mobile app link directly with TISSL POS for seamless processing. The result is an improved overall customer experience and maximised efficiencies in your business.

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Enterprise Software

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Enterprise Software

For large businesses, co-ordination and communication between head office and individual branches is key. TISSL gives you the means to view, manage and interact seamlessly between multiple locations, ensuring full and complete control over the whole operation.

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PDQ Integration

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PDQ Integration

Having your TISSL POS system integrated with your PDQ machines enables staff to cut queues, eliminate mis-keying and prevent costly human error by providing a seamless link between payment device and POS system. Pay at Table option is made specially for restaurants, bars, diners and other businesses taking payments at the table. Having your TISSL POS integrated with your card machines you can save time and turn tables quicker by printing the bill, splitting the bill, processing cash and card at the table and closing the table all from the card machine.

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Security & CCTV

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Security & CCTV

It’s important that you have the ability to see and hear everything that is going on in your establishment. Our integrated CCTV system will allow you to filter through your POS records to match up against transactions and other events recorded on the terminal when an incident will need to be investigated. CCTV will drastically reduce the chance of fraud within the workplace. This will in turn provide you with the confidence to trust your staff on shift.

Features

  • Integrates into the POS system
  • Runs off the TISSL server
  • Can run two servers using one monitor

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Big Data Analytics

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Big Data Analytics

Real-Time

View and analyse your live data from any site at any time of the day, from anywhere

Cross Platform

Run reports and see statistics on any operating system from your Computer, Tablet or Mobile device

Multi-Site Big Data Analysis

Compare performance across your entire estate with like for like statistics and more

Intuitive Dashboard

Easily customise reporting dashboards and see your key reports and statistics at a glance

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Customer Loyalty

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Customer Loyalty

A loyalty scheme is a must have for your establishment. Having your existing customers come back more often is an excellent tool with which to keep your outlets filled. Loyal customers are also ambassadors on your behalf, spreading the word about what you’re all about. This can only benefit your business in a positive way.

There are four primary methods of customer loyalty and rewards that you can implement:

  • Rewards scheme
  • Gift certificates
  • Promotional vouchers
  • Membership discounts
  • Core features
  • Store vital customer data including photos
  • Create automatic discounts for VIP customers
  • Create company group discounts
  • Search customers from the POS or back office
  • Multiple identification methods: Magnetic Swipe Card, Fingerprint etc.
  • Reporting for total Year-To-Date expenditure

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Secure Login Options

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Secure Login Options

TISSL provide a range of secure services to protect your system

Fingerprint reader – Popular among fine dining establishments this is our most secure login option

Fob – Used widely in dedicated wet and beverage led establishments the fob log in option allows for quick and efficient entry to your TISSL POS.

Magstripe Reader – Common across all sectors the Magstripe reader is a versatile log in option which can also be seamlessly used for customer loyalty integration.

Pin entry- TISSL’s four-digit entry system enables fast access to your POS yet ensuring its protected at all times.

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Kitchen Management

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Kitchen Management

A KDS takes kitchen management to the next level, eliminating missed communication, out of paper issues and printer breakdowns. Our KDS uses ConnectSmart Kitchen (CSK) software, enabling you to customise the routing and display attributes of each menu item on every order for each station. It allows you to add attributes such as timings and colours to items for even greater communication and clarity in your kitchen. Your chefs will know exactly what’s going on with just a quick glance at the screens.

Establishments using our CSK software have seen a vast improvement in communication, ticket times, table turns and volume of food without compromising quality. KDS is a must If you are wanting to expand and increase profitability.

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Customer Displays

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Customer Displays

We provide a secondary digital screen that allows you to display itemised order information to your customers without interrupting the payment flow. Customers can view their order, tax, discounts, and loyalty information during the checkout process. You can also use them to promote special offers, events and general up-sell information through HD images or short videos

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Customer Kiosk

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Customer Kiosk

With more people fluent in the use of technology than ever before, self service kiosks are a convenient, efficient and popular avenue of customer service. TISSL self service kiosks not only provide customers with a quick and personal method of ordering but a way for you to record and capitalise on your customer journeys.

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Reservations

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Reservations

A reservations system will strengthen your front-of-house operations by giving your staff the tools and visibility necessary to attract and spread customer demand across peak and off-peak periods, reduce wait times, and turn more tables. In addition, a reservations system integrated with TISSL can make it simple for you to capture the invaluable guest data you need to enhance a dining experience and create marketing communications that are personal, targeted and relevant.

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Accounts

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Accounts

Running your own restaurant is a big commitment. You will be working unsocial hours and most of your overheads don’t stop when the restaurant is closed. You need time to think, time to plan, and time to talk to your clientele. We can help give you the time you need by looking after the most important of your non-core activities. With an accounts package interface, TISSL can automate Monthly Management Report and Accounts, Weekly Management Accounts, Payroll, Suppliers, and Tronc Servicesz

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Time & Attendance

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Time & Attendance

With staff often being the greatest cost to any establishment, it is important not just to track who’s arriving at what time, but also to work out how many staff you need during particular periods and your rough expenditure per hour. Our sales and labour report can also tell you which staff members are your money makers.

TISSL’s time and attendance package uses fingerprint technology so that staff members can clock in and clock out, eliminating the security issues faced with numbers or cards. Hourly pay can also be calculated if your staff are paid by the hour and schedules created on the TISSL system can be printed off and distributed to staff members.

  • Multi-day scheduling
  • Set up shifts and staff scheduling
  • Quick shifts to cover sickness, holidays and lateness
  • Split shifts
  • Run clock-in and clock-out reports to track staff attendance
  • Employees sorted by ID or name
  • Generate sales and labour reports to calculate expenditure

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Stock Management

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Stock Management

From creating recipes through to detailed stock take and supplier ordering, this is the definitive tool for controlling, specifying and managing food and beverage costs.

The module links together each step of the food and beverage journey, from order to plate, resulting in a dramatic impact on the bottom line. Offering exceptional flexibility, this module can be activated in bite size stages, with additional features turned on at any time.

Additional features

  • Recipes
  • Stock
  • Wastage
  • Supplier Ordering
  • Menus
  • Remote Data Input

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