The Grain Store

Grain Store Restaurant & Bar at Granary Square, King’s Cross recently celebrated its first anniversary. Hotly anticipated, the restaurant has been a success from the get-go and quick to be recognised in numerous industry awards.

Grain Store is a joint venture between The Zetter Group and international starred chef Bruno Loubet. All establishments – The Zetter Hotel including Bistrot Bruno Loubet, The Zetter Townhouse and Grain Store – rely upon specialist hospitality EPoS from TISSL.

Explains Grain Store’s General Manager, Philippe L’Hermitte: “I’d used TISSL elsewhere and I pushed for us to use it here. It’s straightforward, both for front-of-house and in the back-office. Compared with other products, TISSL reporting is also far more complete.” The system’s flexibility was appealing too.

Grain Store’s interiors are designed around the idea of the exploded kitchen, a flexible space that blurs the lines between kitchen and dining room. The 80-seat outside terrace on Granary Square is a great venue for alfresco drinking and dining.

When it comes to hardware, Grain Store has installed four fixed EPoS touchscreen terminals and also uses four iPad tablet PCs. As the outside space cannot be hard-wired, the iPads are perfect for use here. All eight devices run TISSL EPoS and are consolidated into one integrated system for order processing, accounting and reporting.

Grain Store staff are trained to use the technology well, which makes for smooth and fast customer service. They carry the tablets with them to take orders, which are then sent from waiter stations. “They find the TISSL system very easy to use.”

As for the general benefits of TISSL EPoS, L’Hermitte pays tribute to the business efficiencies it drives. “It does just what it is supposed to do,” he comments.

Philippe L’Hermitte is very satisfied too with system reporting. Not only does TISSL come with its own comprehensive reports but it is now integrated with Avero restaurant business intelligence software. “TISSL and Avero work hand in hand, with Avero dissecting the data collected by TISSL and presenting it to us in director-friendly format, daily, weekly and periodically. It gives us real ease of reporting and is very good.”



MORE CASE STUDIES

Gordon Ramsay Group

The Gordon Ramsay Group comprises of the restaurant business of acclaimed chef, restaurateur, TV personality and author Gordon Ramsay...

READ MORE
The Fat Duck

The Fat Duck Restaurant, Heston Blumenthal, awarded three Michelin stars, restaurant of the year, Best Restaurant in the World and Best Restaurant in the UK....

Caprice Holdings

A collection of London's favourite restaurants by Richard Caring. Explore the glamour and style of The Ivy, Sexy Fish, Daphne's, Scott's and more....

READ MORE
Le Pain Quotidien

Take a breather from our fast paced life and enjoy this international bakery- restaurant ...

READ MORE
Zuma

Informal, high-end Modern Japanese with sushi counter, robata grill and natural designer interior....

READ MORE
Brunning & Price

Mostly set in rural locations each pub is unique serving cask ales, afforable wines and freshly cooked food...

READ MORE
La Petite Maison

Simple & Delicious French Mediterranean ...

READ MORE
Coya

2012 saw a new wave of Latin American restaurants come to London.
...

Marylebone Leisure Group

The Marylebone Leisure Group was founded in 2011 and currently operates a number of pubs, bars & restaurants in London and the South East. ...

READ MORE
The Ledbury

Two Michelin Star Notting Hill Restaurant ...

READ MORE
Frog By Adam Handling

Renowned chef, Adam Handling, has extended his culinary empire with his flagship restaurant, Frog by Adam Handling. ...

READ MORE
Pollen Street Social By Jason Atherton

Chef Jason Athertons Flagship restaurant ...

Spring Studios

Expertly designed portfolio of photographic studios...

READ MORE
Artigiano

...

Laki Kane

Londons Tropical Escape...

READ MORE
Avobar

Cafe concept dedicated to everything avocado ...

READ MORE
Flat Iron Steak

Remarkable steak restaurants...

READ MORE
Lussmans

Sustainable Fish & Grill ...

READ MORE
Restaurant Martin Wishart

Enjoy Michelin-starred dining at Restaurant Martin Wishart in Edinburgh's historic port of Leith. ...

READ MORE
St Ermins Hotel

A 4* luxury hotel in Westminster, Central London...

READ MORE
Mac & Wild

Mac and Wild are a group of Scottish restaurants in London serving up the best of Scotland's produce from steak...

READ MORE
Charles Wells

"Freshly made, wood-fired, artisan pizzas, warming terracotta pots of comfort food and fresh Bedfordshire-brewed beer...

READ MORE
Ramblinns

A small collection of unique country inn freehouses....

READ MORE
Lupita

Authentic Mexican Taquería, serving a wide selection of Mexican Food and Drinks ...

READ MORE
Arthurs at Liberty London

Arthur’s brings guests a spectacular destination dining hotspot at the Iconic department store...

READ MORE
Thomas's at Burberry

Thomas's at Burberry on Regent Street brings luxury dining to the flagship store...

READ MORE
Swingers

Swingers combines crazy golf, street food and amazing drinks into an incredible social experience at two stunning venues right in the heart of London....

READ MORE
Wear Inns

Wear Inns specialise in the management and acquisition of freehold pub premises in the North of England....

READ MORE
The Mandrake Hotel

Set within a 2-minute walk from Oxford Street in central London, The Mandrake is a luxury boutique hotel....

READ MORE
Les Ambassadeurs Casino

One of the capitals most exclusive gambling clubs...

READ MORE
The Box Soho

Theatre Of Varieties ...

READ MORE
Champany Inn

Award winning Steakhouse with sixteen elegant bedrooms...

READ MORE
Circle Health

State of the art Hospitals providing surgery, rehabilitation and other healthcare services...

READ MORE
DF Mexico

American Diner fused with Mexican Flavours...

READ MORE
Innventure

Building restaurants plate by plate...

Kokoro

Kokoro translates to " heart and soul " and that is precisely what this Korean chain put into their food...

READ MORE
Maddox Club

Located in the heart of Mayfair, Maddox is Chic private members nightclub...

READ MORE
Tape London

Live music and DJ sets offering an a elegant party experience...

READ MORE
Henrietta Hotel

Henrietta Hotel offers boutique Hotel rooms in Covent Garden, Central London. A unique hideaway with a great Restaurant and Private Mezzanine & Bar...

READ MORE
Tonteria

The mad Mexican tapas lounge and Tequila nightspot on Sloane Square...

READ MORE
Burrito Mama and DF / Mexico

Wahaca was founded by Thomasina Miers and her business partner Mark Selby in 2007...

The Zetter Hotel

Two characterful hotels, two distinctive restaurants....

The Wellington

The Wellington in Welwyn, Hertfordshire, was devastated by a fire in 2009....

The Royal Shakespeare Company

Tissl supplied an EPoS system at the Royal Shakespeare and Swan Theatres...

South Downs College

One of Hampshire's largest educational establishments, boasts an excellent reputation and modern facilities....

Milton Keynes Council

Milton Keynes Council...

READ MORE
Pollen Street Social

Compared with the last system I worked with -TISSL's EPoS system is incredible...

Tamarind Kitchen

Tamarind Kitchen is credited with introducing Indian street food to the London restaurant scene....

Gauthier Soho

Gauthier Soho prides itself on offering ‘serious, sensitive and considered vegecentric food'...

Francos, St James

Franco's combines a ground-floor restaurant with private dining areas....

Boulestin Restaurant

...

See All Case Studies