Pollen Street Social

When Jason Atherton looked to open his first solo restaurant, he considered a number of EPoS systems but eventually settled on TISSL. Pollen Street Social opened in April 2011 and has five TISSL terminals

Pollen Street Social marks Jason Atherton’s long-held dream of opening his own restaurant and is described as ‘deformalised fine dining’. He explains: “Pollen Street Social allowed me to create exactly the sort of restaurant that I would love to eat, drink and socialise in, not only for special occasions, but also for simple everyday affairs. I just want people to come and have fun.”

Jason Atherton joined Gordon Ramsay Holdings in 2002, initially working in Dubai, before moving to head up the group’s Maze Restaurant at the Marriott Grosvenor Square, where he won a Michelin Star.

“TISSL’s client list is impressive and it certainly caught our attention”

The first space you enter at Pollen Street Social is the ‘Social Room’ – a 40-seat bar with a no-booking policy, which boasts a variety of tapas and drinks. Then, in addition to the main restaurant, which has room for 60 covers, there’s a private dining room in the basement, which seats 14 people.

The Kitchen at Pollen Street Social

Dishes on the menu include such treats as roasted Cornish hake, razor clam and cockle emulsion, English pea and lettuce, and potatoes in seaweed; and roasted Dingley Dell pork, beetroot, seeds and grains, and beer sauce.

Finally, there’s also an innovative Dessert Bar – where guests with a sweet tooth can simply indulge themselves.

“TISSL’s client list is impressive and it certainly caught our attention,” says Martin Renshaw, Restaurant Manager at Pollen Street Social. “We did some research and everyone spoke very highly of TISSL and the price was right as well.”

Martin adds that ‘ease-of-use’ was key when selecting an EPoS system.

“We didn’t want our staff to spend ages loading in data – they’ve got more important things to be doing,” says Martin. “TISSL worked closely with us to create a system specifically for Pollen Street Social.”

“The TISSL system allows me to draw off all manner of reports”

Jason Atherton was very involved himself in the choice of EPoS system for Pollen Street Social.

“I met Jason at an exhibition in 2010, where I was able to chat to him and show him our system,” says Jason McCowan, sales consultant from TISSL. “Throughout the process, Jason was very hands on – which is unusual for a chef. Very often, the choice of EPoS system is left to the operations manager or GM.”

Jason Atherton was keen that his restaurant didn’t ‘look like the NASA space centre’ with computer equipment all over the place – so one of the ways which TISSL has avoided this is by laying the screens flat.

“Compared with the last system I worked with – TISSL’s EPoS system is incredible”

TISSL worked closely with Pollen Street Social to provide comprehensive training and Martin says that the support it provides is second-to-none.

“The TISSL team were amazingly supportive during our first week and, since then, they’ve continued to be there when we need them,” he explains. “Even now, I’ll need to do something on the system which I haven’t done before. I really like the fact that the TISSL team can log onto our system remotely and guide me through everything on screen.”

Martin says that he needs to access a large number of reports on a daily basis.

“It’s key that I know essential information such as what’s selling well and when our takings are highest,” he says. “The TISSL system allows me to draw off all manner of reports and I can do that remotely as well, which is useful.”

Martin adds: “Compared with the last system I worked with – TISSL’s EPoS system is incredible.

 



MORE CASE STUDIES

Gordon Ramsay Group

The Gordon Ramsay Group comprises of the restaurant business of acclaimed chef, restaurateur, TV personality and author Gordon Ramsay...

READ MORE
The Fat Duck

The Fat Duck Restaurant, Heston Blumenthal, awarded three Michelin stars, restaurant of the year, Best Restaurant in the World and Best Restaurant in the UK....

Caprice Holdings

A collection of London's favourite restaurants by Richard Caring. Explore the glamour and style of The Ivy, Sexy Fish, Daphne's, Scott's and more....

READ MORE
Le Pain Quotidien

Take a breather from our fast paced life and enjoy this international bakery- restaurant ...

READ MORE
Zuma

Informal, high-end Modern Japanese with sushi counter, robata grill and natural designer interior....

READ MORE
Brunning & Price

Mostly set in rural locations each pub is unique serving cask ales, afforable wines and freshly cooked food...

READ MORE
La Petite Maison

Simple & Delicious French Mediterranean ...

READ MORE
Coya

2012 saw a new wave of Latin American restaurants come to London.
...

Marylebone Leisure Group

The Marylebone Leisure Group was founded in 2011 and currently operates a number of pubs, bars & restaurants in London and the South East. ...

READ MORE
The Ledbury

Two Michelin Star Notting Hill Restaurant ...

READ MORE
Frog By Adam Handling

Renowned chef, Adam Handling, has extended his culinary empire with his flagship restaurant, Frog by Adam Handling. ...

READ MORE
Pollen Street Social By Jason Atherton

Chef Jason Athertons Flagship restaurant ...

Spring Studios

Expertly designed portfolio of photographic studios...

READ MORE
Artigiano

...

Laki Kane

Londons Tropical Escape...

READ MORE
Avobar

Cafe concept dedicated to everything avocado ...

READ MORE
Flat Iron Steak

Remarkable steak restaurants...

READ MORE
Lussmans

Sustainable Fish & Grill ...

READ MORE
Restaurant Martin Wishart

Enjoy Michelin-starred dining at Restaurant Martin Wishart in Edinburgh's historic port of Leith. ...

READ MORE
St Ermins Hotel

A 4* luxury hotel in Westminster, Central London...

READ MORE
Mac & Wild

Mac and Wild are a group of Scottish restaurants in London serving up the best of Scotland's produce from steak...

READ MORE
Charles Wells

"Freshly made, wood-fired, artisan pizzas, warming terracotta pots of comfort food and fresh Bedfordshire-brewed beer...

READ MORE
Ramblinns

A small collection of unique country inn freehouses....

READ MORE
Lupita

Authentic Mexican Taquería, serving a wide selection of Mexican Food and Drinks ...

READ MORE
Arthurs at Liberty London

Arthur’s brings guests a spectacular destination dining hotspot at the Iconic department store...

READ MORE
Thomas's at Burberry

Thomas's at Burberry on Regent Street brings luxury dining to the flagship store...

READ MORE
Swingers

Swingers combines crazy golf, street food and amazing drinks into an incredible social experience at two stunning venues right in the heart of London....

READ MORE
Wear Inns

Wear Inns specialise in the management and acquisition of freehold pub premises in the North of England....

READ MORE
The Mandrake Hotel

Set within a 2-minute walk from Oxford Street in central London, The Mandrake is a luxury boutique hotel....

READ MORE
Les Ambassadeurs Casino

One of the capitals most exclusive gambling clubs...

READ MORE
The Box Soho

Theatre Of Varieties ...

READ MORE
Champany Inn

Award winning Steakhouse with sixteen elegant bedrooms...

READ MORE
Circle Health

State of the art Hospitals providing surgery, rehabilitation and other healthcare services...

READ MORE
DF Mexico

American Diner fused with Mexican Flavours...

READ MORE
Innventure

Building restaurants plate by plate...

Kokoro

Kokoro translates to " heart and soul " and that is precisely what this Korean chain put into their food...

READ MORE
Maddox Club

Located in the heart of Mayfair, Maddox is Chic private members nightclub...

READ MORE
Tape London

Live music and DJ sets offering an a elegant party experience...

READ MORE
Henrietta Hotel

Henrietta Hotel offers boutique Hotel rooms in Covent Garden, Central London. A unique hideaway with a great Restaurant and Private Mezzanine & Bar...

READ MORE
Tonteria

The mad Mexican tapas lounge and Tequila nightspot on Sloane Square...

READ MORE
Burrito Mama and DF / Mexico

Wahaca was founded by Thomasina Miers and her business partner Mark Selby in 2007...

The Zetter Hotel

Two characterful hotels, two distinctive restaurants....

The Wellington

The Wellington in Welwyn, Hertfordshire, was devastated by a fire in 2009....

The Royal Shakespeare Company

Tissl supplied an EPoS system at the Royal Shakespeare and Swan Theatres...

The Grain Store

Vegetarian restaurant is backed up by a meaty POS system that delivers healthy results...

South Downs College

One of Hampshire's largest educational establishments, boasts an excellent reputation and modern facilities....

Milton Keynes Council

Milton Keynes Council...

READ MORE
Tamarind Kitchen

Tamarind Kitchen is credited with introducing Indian street food to the London restaurant scene....

Gauthier Soho

Gauthier Soho prides itself on offering ‘serious, sensitive and considered vegecentric food'...

Francos, St James

Franco's combines a ground-floor restaurant with private dining areas....

Boulestin Restaurant

...

See All Case Studies