Customer Care

 

The TISSL team is extremely proud of the customer support service it provides – a service which saw us attain over 95% ‘excellent’ ratings in a client survey. 

We have a dedicated research and development team that prides itself on producing performance enhancing software upgrades on a regular basis.

We also provide a client support helpline 365 days of the year, which is open from 9am until 12 midnight, including Christmas day. 

We believe our clients deserve the best and this ethos continues once the system is fully installed.

Our support service includes:

  • Remote diagnostics
  • Technical software issues
  • Software upgrades
  • Faulty hardware swap
  • Extended warranty
  • Technical help
  • Help-line open 365 days a year
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